Privacy Policy

1. Information we collect

We may collect information that you voluntarily provide to us, including:

• Name
• Company or organisation name
• Email address
• Telephone or mobile number
• Job title or designation
• Information submitted through our contact or enquiry forms
• Details contained in messages or enquiries you send to us
• Any other information you choose to provide when communicating with us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, operating system, pages visited, referring website, and general usage information.

2. How we use your information

We may use the information we collect to:

• Respond to enquiries and requests for information
• Communicate with you about our services
• Understand your business requirements and assess potential engagements
• Provide, manage, and improve our services
• Maintain and improve the functionality, security, and performance of our website
• Analyse website usage and visitor behaviour
• Send relevant business communications where permitted by applicable law
• Comply with applicable legal, regulatory, and contractual obligations
• Protect our rights, property, and legitimate business interests

We will use personal information only for legitimate and appropriate purposes and, where required, on the basis of your consent or another lawful basis permitted under applicable law.

3. Cookies and similar technologies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and enhance the user experience.

Cookies may be used for purposes such as:

• Website functionality
• Analytics and performance measurement
• Security
• Remembering preferences

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

Where third-party analytics or similar technologies are used, those providers may process information in accordance with their own privacy policies.

4. Sharing of information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers where reasonably necessary to operate our website, provide services, manage communications, analyse website usage, maintain IT infrastructure, or support our business operations.

We may also disclose information:

• Where required by applicable law or regulation
• In response to a valid legal or governmental request
• To protect the rights, safety, or property of First Ledger Consulting, our clients, or others
• In connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction

Where appropriate, we expect third-party service providers handling personal information on our behalf to maintain appropriate confidentiality and security measures.

5. Data security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, loss, or misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

6. Data retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, provide our services, maintain appropriate business and financial records, resolve disputes, enforce agreements, or comply with legal and regulatory requirements.

When personal information is no longer required, we may securely delete, anonymise, or otherwise dispose of it in accordance with applicable requirements.

7. Your rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

• Request information about the personal data we process about you
• Request correction or updating of inaccurate or incomplete information
• Request deletion of personal information where applicable
• Withdraw consent where processing is based on consent
• Request information about how your personal data is being processed
• Raise a complaint or grievance regarding the handling of your personal information

Requests relating to your personal information may be submitted using the contact details provided below.

We may need to verify your identity before responding to certain requests.

8. Third-party websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

9. International data transfers

Depending on the services and technology providers we use, personal information may be processed or stored in countries other than the country in which you are located.

Where personal information is transferred across borders, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection and privacy requirements.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or applicable legal and regulatory requirements.

Any updated version will be published on this page with the revised "Last updated" date.

We encourage you to review this Privacy Policy periodically.

11. Contact us

If you have questions about this Privacy Policy, wish to exercise applicable privacy rights, or have a concern regarding the handling of your personal information, please contact us:

We will review and respond to privacy-related requests within the timeframe required under applicable law.